Privacy Policy

1. Information We Collect

We collect information you provide directly when you use our website, including when you fill out contact forms, call our phone number, or request information about internet service plans. This information may include:

• Name, email address, and phone number
• Service address and ZIP code
• Details about your internet service needs and preferences
• Communications you send to us

We also automatically collect certain information when you visit our website, such as your IP address, browser type, referring URLs, pages viewed, and time spent on pages. This data is collected through cookies and similar tracking technologies.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and connect you with internet service options
• Provide customer support and service recommendations
• Send you information about plans, promotions, and updates (with your consent)
• Improve our website, services, and user experience
• Comply with legal obligations and protect our rights
• Analyze usage patterns to optimize our platform

3. Information Sharing

We do not sell your personal information to third parties. We may share your information in the following limited circumstances:

• Service partners: We may share your information with vetted internet service providers in order to facilitate your service request or inquiry.
• Service providers: We work with third-party vendors who assist us in operating our website and conducting our business, subject to confidentiality agreements.
• Legal compliance: We may disclose information when required by law, subpoena, or to protect our legal rights.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the successor entity.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences and understand how you use our site. You can control cookie settings through your browser, but disabling cookies may limit some functionality.

We may use third-party analytics services (such as Google Analytics) to help us understand how visitors use our website. These services may collect information about your visits to this and other websites.

5. Data Security

We implement commercially reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no internet transmission or electronic storage is 100% secure. We cannot guarantee absolute security of your information.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access, correction, or deletion of your personal data
• Opt out of marketing communications at any time
• Data portability (where applicable under law)
• Withdraw consent for certain data processing activities

To exercise any of these rights, please contact us at info@unboundwifi.online or call +1 (877) 470-3169.

7. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately and we will take steps to delete it.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date at the top of this page. Your continued use of our website after any changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

• Phone: +1 (877) 470-3169
• Email: info@unboundwifi.online
• Address: 838 Broadway, New York, NY 10003, USA